Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Support


Expand
titleWhat admin support resources are there?

...

Expand
titleWhat's in the info email sent to crew?

This email is found in the wiki under Crew Resources as The Request More Info Email.


Expand
titleWhat if crew don't respond?

We suggest keeping in contact with your crew about the change to CrewDriver. We've found that after the third call people get in the habit of responding to texts, so keep encouragement up in the early stages to help the changeover. In addition, initially it's best to follow up with workers who don't respond to texts; give them a call and ask them to send in a NO response if they're not interested so they get the hang of replying.

...

Expand
titleHow do I tell crew details about the shift they're offered?

Any details you'd like workers to know when they're being offered a message can be put in the Work Description box when creating a call. Any details they should know once they've accepted an offer can go in the Post Arrival Instructions. Learn more about Messaging Hours here.


Expand
titleA call has sent an offer to everyone on a position list but there are still shifts to be filled, how do I send out another round of offers?

Hit the Rewind button to send offers to people who didn’t respond with a Yes or No.

...