Support
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CrewDriver is an automated scheduling application, it makes it easier and faster for work to be sent to you and for you to accept or decline shifts. You'll get texts from our phone numbers offering shifts that you directly reply to. You don't have to download anything or message your administrator. For more information on what that means to you, check out The Request More Info Email. |
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Our email for crew is workers@crewdriverapp.com. |
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Say you lost your text history or got a new phone, you can receive texts of the shifts you've accepted a couple of ways. You can ask your company to send reminder messages for the shifts you're on. Or if you have the call IDs (the five digit number) from the schedule email, send the YES message for each one again and it will resend the confirmation, like so: CREW 21453 YES. |
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To receive an email every week with your schedule, text CrewDriver an email address with the company shortcode and five ones. For example: CREW 11111 workers@crewdriverapp.com |
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Yes! Once you've texted any CrewDriver number to receive your schedule by email, click the Add to Calendar button in the weekly schedule email. |
Setup
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That's up to your company. We advise companies first send one or two test offers, which you should reply to. After this, offers for shifts should start being sent. |
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You always get a confirmation when we've received your message, unless you're declining a shift. We recommend re-sending your text message if you don't receive a confirmation within a few minutes of responding. If you still don't receive a response from CrewDriver, we recommend phoning the company who issued you the offer. Or try contacting us at CrewDriver! We're always happy to help. |
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To accept a work offer, reply with the company shortcode, call ID (five digit number) and YES as shown in the offer text. For example, CREW 21345 YES. If you work multiple positions, you may receive an offer with a choice of which position you'd rather work. In this case, you'd reply with CREW 21345A for one position or CREW 21345B for another. |
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