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Support


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titleWhat admin support resources are there?

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titleWhat's in the info email sent to crew?

This email is found in the wiki under Crew Resources as The Request More Info Email.


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titleWhat if crew don't respond?

We suggest keeping in contact with your crew about the change to CrewDriver. We've found that after the third call people get in the habit of responding to texts, so keep encouragement up in the early stages to help the changeover. In addition, initially it's best to follow up with workers who don't respond to texts; give them a call and ask them to send in a NO response if they're not interested so they get the hang of replying.

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titleOn the Call Dashboard what is the number in the brackets under Booked?

The number indicates how many shifts are assigned for a worker but aren’t confirmed.


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title: How do I see who has been messaged?

After selecting your desired call from the dashboard you can see who has been messaged by clicking the + next to the Messaged header in the bottom right corner of the page. 

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