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Support


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titleWhat is CrewDriver?

CrewDriver is an automated scheduling application, it makes it easier and faster for work to be sent to you and for you to accept or decline shifts. You'll get texts from our phone numbers offering shifts that you directly reply to. You don't have to download anything or message your administrator.

For more information, check out The Request More Info Email.

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titleWhen am I going to start receiving offers?

That's up to your company. We advise companies first send one or two test offers, which you should reply to. After this, offers for shifts should start being sent.


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titleWhy didn't I get a response to my reply?

You always get a confirmation when we've received your message, unless you're declining a shift. We recommend re-sending your text message if you don't receive a confirmation within a few minutes of responding.

If you still don't receive a response from CrewDriver, we recommend phoning the company who issued you the offer. Or try contacting us at CrewDriver! We're always happy to help.

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titleI sent in the wrong response! Can I change it?

Absolutely. You are able to change your response as long as a call is still attempting to fill its positions. Simply re-send your correct response (either YES or NO) ASAP.


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titleWhat if I don't want messages from anyone anymore?

Just text "STOP" to any one of the CrewDriver numbers, it'll put your number on a list that prevents any texts coming from our system.

Also, STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT will stop the texts from coming.

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