Support
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CrewDriver is an automated scheduling application, it makes it easier and faster for work to be sent to you and for you to accept or decline shifts. For more information on what that means to you, check out The Request More Info Email. |
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Our email for crew is workers@crewdriverapp.com. |
Setup
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This is an information packet that helps to describe how you accept work. |
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That's up to your company. We advise companies first send one or two test offers, which you should reply to. After this, offers for shifts should start being sent. |
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| The work offer states how you have to respond in order to accept work. It will be of the form TEST 1234 yes
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You always get a confirmation when we've received your message, unless you're declining a shift. We recommend re-sending your text message if you don't receive a confirmation within a few minutes of responding. If you still don't receive a response from CrewDriver, we recommend phoning the company who issued you the offer. Or try contacting us at CrewDriver! We're always happy to help. |
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No. The offers come out via text message, so you don't need to worry about this email. | ||
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There will be offer texts that come out in the near future, once the company switches over to live usage of the softwareYou receive this email after you've confirmed your phone number for receiving offer texts, there's nothing else you need to do to start receiving offers. |
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Nope, offers you should respond to come by text as well as the setup text. The email is just a sample of what the job offers will look like. |
Offers
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To accept a work offer, reply with the company shortcode, call ID and YES as shown in the offer text. For example, CREW 21345 YES. If you work multiple positions, you may receive an offer with a choice of which position you'd rather work. In this case, you'd reply with CREW 21345A for one position or CREW 21345B for another. |
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You always get a confirmation when we've received your message. We recommend re-sending your text message if you don't receive a |
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confirmation within a few minutes of responding |
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. If you still don't receive a response from CrewDriver, we recommend phoning the company who issued you the offer. Or try contacting us at CrewDriver! We're always happy to help . |
Offers
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You will not receive a message back from CrewDriver when you send in a NO response. However it isWhen you decline an offer, it's noted in the software that you have declined the work offer. Your employer will know that you are not interested in the offered shift and will most likely not try contacted you via another method.so that your employer knows you're not interested or can't make the shift. Additionally, it helps get the shift offered to the next person in line! |
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Absolutely. You are able to change your response as long as a call is still attempting to fill its positions. Simply re-send your correct response ASAP. |
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